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      Customer order trackingFAQSupport ticket managementFeedback and surveysContact formReturns and exchanges appsChat
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      AfterShip Returns

      AfterShip Returns

      Returns automation that delivers a positive returns and exchange experience, optimizes return costs, and retains more revenue.
      039,9523.2K
      Fulfilling ordersReturns and exchanges apps
      Tidio Live Chat & AI Chatbots

      Tidio Live Chat & AI Chatbots

      Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers.
      039,9463.2K
      ChatShopify apps that successful stores use:
      Chatra

      Chatra

      Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools.
      039,9222.4K
      Abandoned cartCart recovery
      Track123 Order Tracking Upsell

      Track123 Order Tracking Upsell

      Get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers.
      039,9214K
      Customer order trackingManaging orders
      Contact Form Builder

      Contact Form Builder

      Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service.
      036,0442.4K
      Contact formFeedback and surveys
      Feefo

      Feefo

      Feefo helps your business grow by: Invite-only feedback ensures you and your customers can trust every word. Easily display product and service reviews to give your customers the added confidence they need to buy. Simple feedback request forms help increase response rates, meaning more insight for you and your business.
      035,9672.8K
      Feedback and surveysProduct reviews
      Grapevine Post Purchase Survey

      Grapevine Post Purchase Survey

      Post purchase and on-site surveys to gain insight on attribution channels and customer sentiment (NPS)
      035,953396
      AnalyticsFeedback and surveys
      ShopRunBack

      ShopRunBack

      ShopRunBack aims to completely reinvent the way you return your online products in local and cross-border trades.
      035,939396
      Customer ServiceReturns and exchanges apps
      IFreturns

      IFreturns

      The SaaS returns management platform that, with the support of artificial intelligence, recovers the value of returns and transforms them into exchanges and new sales.
      027,985792
      Customer ServiceReturns and exchanges apps
      Loop Returns

      Loop Returns

      Loop is the returns management software that helps ecommerce brands save time and money, retain more revenue, and drive customer loyalty.
      027,9831.2K
      Customer ServiceReturns and exchanges apps
      ReturnLogic

      ReturnLogic

      Returns management software and analytics for ecommerce retailers. Automate returns, exchanges, and warranties while improving profits and CLV.
      024,0141.2K
      Customer ServiceReturns and exchanges apps
      Hulk Form Builder

      Hulk Form Builder

      The app has a lot of different types of forms, a smooth workflow, compatibility with the most recent themes, and Google reCaptcha to stop fake submissions. You can also change the look of every part of your form, keep track of UTMs, and upload multiple files and images.
      020,0282.8K
      Contact formFeedback and surveys
      Hulk Contact Us Form

      Hulk Contact Us Form

      The HulkApps Contact Us Form with the Captcha app is an easy-to-use, fully responsive, and customizable form builder app that lets you add contact forms to your current store theme and set up auto-responders for all form submissions.
      020,0223.6K
      Contact formFeedback and surveys
      tawk.to Live Chat

      tawk.to Live Chat

      tawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time.
      016,080396
      ChatShopify apps that successful stores use:
      HelpCenter | FAQ Chat Helpdesk

      HelpCenter | FAQ Chat Helpdesk

      Help customers by providing the info they need exactly when they need it: FAQ, help center, helpdesk
      08,0892.8K
      FAQSupport
      LiveChat

      LiveChat

      With LiveChat, you can engage on-site visitors with chat invitations, or let them start conversations by themselves. You can see exactly what the customer has in their shopping cart. This allows you to recognize the customer's context immediately and, based on that, suggest complementary products.
      08,0862.4K
      ChatShopify apps that successful stores use:
      Parcel Panel Order Tracking

      Parcel Panel Order Tracking

      Track my orders in real-time and deal with exceptions before customers complain. Auto-send shipping notifications to keep customers informed. Create a branded and multilingual tracking page with abundant custom elements, no need to answer "Where is my order?". Drive more sales with a smart upsell system.
      08,071792
      Customer order trackingManaging orders
      EVM Customer Testimonials

      EVM Customer Testimonials

      Collect and Show customer testimonials with photos in grid, and slideshow format on store.
      01472.8K
      Feedback and surveysProduct reviews
      Wati

      Wati

      WATI app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox
      01271.6K
      Abandoned cartCart recovery
      Order Tracking

      Order Tracking

      Proactive order tracking that delights your customers, reduces WISMO, and optimizes delivery.
      01103.6K
      Customer order trackingManaging orders
      ReturnGO Returns & Exchanges

      ReturnGO Returns & Exchanges

      Automate returns & exchanges with a branded self-service return portal for easy returns management.
      0104792
      Customer order trackingReturns and exchanges apps
      Proveway PayPal Tracking Sync

      Proveway PayPal Tracking Sync

      Auto PayPal Tracking Sync to Build your trust with PayPal, Reduce Money on Hold and get Funds Faster.
      01042K
      Customer order trackingManaging orders
      NS Live Chat, Inbox & Helpdesk

      NS Live Chat, Inbox & Helpdesk

      NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox.
      0993.2K
      ChatSupport
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