Support ticket management

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers.

Help customers by providing the info they need exactly when they need it: FAQ, help center, helpdesk

With LiveChat, you can engage on-site visitors with chat invitations, or let them start conversations by themselves. You can see exactly what the customer has in their shopping cart. This allows you to recognize the customer's context immediately and, based on that, suggest complementary products.